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Quality, Health, Safety and Environment

For mining, industrial and construction operators, supplier reliability rests on verifiable practices applied to every order and every on-site assignment.

Verifiable operational practices

Systematic pre-dispatch inspection

Every shipment leaving Bamako is physically checked against the delivery note, part references, quantities, and customer site access requirements.

FGS quality supervisors checking dispatch documentation and safety compliance before departure
Pre-dispatch safety check at loading dock

Practices applied across our operations

Reference and quantity inspection prior to dispatch

Every order prepared in Bamako undergoes a physical check of part numbers, sizes and quantities before packing and loading.

Supply traceability and delivery documentation

Every shipment travels with an itemized delivery note. Manufacturer technical data sheets are provided on request at quotation or delivery stage.

Compliance with client site access and safety rules

Before any site visit, our drivers and personnel comply with gate admission rules, mandatory PPE requirements and site traffic and safety instructions.

Skills and reference checks for deployed personnel

Personnel assigned to client sites are selected based on work references, valid identification documents and practical suitability for the role.

Handling of non-conformities and corrective actions

Any discrepancy reported at reception or during service delivery is logged, reviewed with your supervisor and resolved through replacement, collection or operational adjustment.

Responsible handling of work-related waste

During maintenance or camp support work, packaging, worn parts and generated waste are collected, sorted and placed in the site’s designated disposal areas.

Transparent information on standards and certifications

Fatoumata Global Service strictly distinguishes between product standards and company certification status:

  • Technical standards or markings (CE, EN, product ISO) apply solely to items manufactured by certified brands and are supported by the manufacturer’s data sheet.
  • FGS applies internal operational quality checks and does not claim any undocumented corporate ISO certification.
  • Available product documentation is shared prior to order confirmation.

Need product data sheets or details for your HSE team?

Include your documentation requirements and site access rules directly in your quote request.

Submit a request